products templates file specs proofing schedule legal order contact

This information will assist you in preparing files and ensure your order is processed quickly and accurately. Please ensure that your files meet these requirements or we may not be able to process your order.

  • File prepared using supported application
  • Corel files: All text converted to outlines and exported to .ai format (do not use "patterns")
  • Layout is to correct size
  • Front art and back art are in separate documents (no crop marks)
  • Correct bleed (1/16") has been added (if required)
  • PostScript font(s) have been included (if required)
  • Quark "styles" have NOT been used to BOLD, ITALICIZE text
  • All support files (images, graphics) have been included separately (not embedded)
  • Images/graphics supplied in TIFF or EPS format only* (no LZW compression or transfer functions)
  • Image resolution is 300 dpi or more
  • Colours: ALL colours converted to CMYK
  • Backs converted to greyscale (if printing in B&W on back)
*please size and rotate images in the creator application

To ensure we can work with your file please consult the following technical specifications. If your file does not conform to the above specifications, please make the necessary adjustments to your file. Alternatively, consult with us and we can make the changes for you. Additional charges will apply.

NOTE: Files that are not RIP-Ready will incur additional charges and delays.


APPLICATION SUPPORTED (all current versions)

Macintosh

  • QuarkXPress
  • Adobe InDesign
  • Adobe Photoshop EPS and TIFF
  • Adobe Illustrator EPS
  • Macromedia Freehand EPS

IBM-Compatible

  • Corel Draw EPS exported with an Adobe Illustrator (.ai) extension (DO NOT use "patterns")
  • Freehand EPS exported with an Adobe Illustrator (.ai) extension
  • Photoshop EPS/TIFF

Fonts

  • Please supply Macintosh PostScript Type 1 Fonts only
  • We do not recommend using TrueType Fonts
  • Sorry, we are unable to accept PC fonts

IMPORTANT: We do not accept graphics in web format (jpg and gif) as their resolution is not sufficient for traditional printing methods.

Please make separate files for the FRONT and BACK of your card. (QuarkXPress and InDesign users - please use a separate page for the FRONT and BACK of your card) DO NOT add crop marks. You may indicate "live" area with a "non-printing" border.

Supply ALL files needed to print your document:

  • Appropriate printer and screen fonts
  • All supporting graphic files separately (TIFF, EPS*)
  • Always include a hard copy (or JPEG or PDF) of your document
  • DO NOT embed image files or fonts

Send us your files on:

Important notes about color
Your color files MUST be in CMYK process color. Do not use RGB, Pantone or other color systems as the colors can shift quite dramatically and you will not get the results you were expecting. Please ensure your files do not contain embedded color profiles. Embedded profiles are discarded prior to printing and can dramatically alter color results.

Tips for better results
Add a 1/16" bleed to your document size. For example, a document for a 4"x6" postcard should be sized as 4-1/8" x 6-1/8" (4.125" x 6.125") to account for bleed on all four sides. Make sure you keep your "live" area 1/8" (.125") in from the trim size.

Please do not embed EPS files in other EPS files (for example, do not place a Photoshop EPS in Illustrator, and place combined file into QuarkXPress, instead combine the two files in QuarkXPress).

If you are using QuarkXPress or InDesign: do not reduce or enlarge TIFF or EPS files more than 125% or less than 75%. Color TIFF pictures boxes with a white background. We also recommend rotating images in the original creator program rather than in Quark as this can significantly increase RIPPING time.

NOTE: To reduce the risk of file corruption during transfer KeeperKard recommends Stuffit for Mac users and ZipIt for PC Users.

Please take a moment to read the information below. Following the steps ensures that your order will be processed quickly and accurately.

If you are re-ordering
Because of the nature of our production process, the colour of your re-order may differ from your previous print order. KeeperKard does not guarantee critical colour matches.

  • Please advise us of your re-order number (printed on your invoice and box) and mail/email/fax us a copy of the front and back of your card for our reference, along with your order form.
  • Indicate any changes in the Special Instructions area on the order form, or handwrite them in the margins when you fax a copy of your card to us. We can make simple changes to your file at a reasonable cost of $20.00 to $40.00.
  • Check the proofing process to make sure you know what to do and what to expect from us after you have submitted your order. Please note that we will not print any orders without your approval of the file - even when it is a re-order without changes.